1. Acceptance of Terms

By accessing or using ResLinQ, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must immediately cease using the Platform.

Your continued use of the Platform following any changes to these Terms constitutes acceptance of those changes.

2. Definitions

"Platform" refers to ResLinQ website, mobile applications, and related services

"Student" refers to users seeking accommodation through the Platform

"Landlord" refers to users offering accommodation through the Platform

"Content" includes all information, text, images, data, and materials on the Platform

"Services" refers to all services provided by ResLinQ

"Agreement" refers to these Terms and Conditions

3. User Accounts and Registration

3.1 Eligibility

You must be at least 18 years old to use the Platform

You must provide accurate, current, and complete information during registration

You must maintain and promptly update your registration information

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials

You are responsible for all activities that occur under your account

You must immediately notify ResLinQ of any unauthorized use of your account

3.3 Account Types

Student Accounts: For individuals seeking student accommodation

Landlord Accounts: For property owners/managers offering accommodation

Institutional Accounts: For educational institutions partnering with ResLinQ

3.4 Account Suspension and Termination

We reserve the right to:

• Suspend or terminate accounts for violations of these terms
• Remove content that violates our policies
• Ban users who engage in fraudulent activities
• Limit access to features for any user at our discretion

4. Services Provided

4.1 Platform Nature

ResLinQ acts solely as an intermediary platform that:

• Connects students with accommodation providers
• Facilitates communication between users
• Provides listing and booking management tools
• Offers informational resources about student accommodation

4.2 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not guarantee:

• The quality, safety, or legality of listed accommodations
• The accuracy of listing information
• The conduct of any user
• The availability of accommodation
• Continuous, uninterrupted, or secure access to our services

5. Financial Terms and Liability

5.1 Payment Processing

All financial transactions occur directly between Students and Landlords

ResLinQ does not handle, process, or intermediate payments

We are not party to any rental agreements

Users are solely responsible for payment terms and conditions

5.2 No Financial Responsibility

ResLinQ is not responsible for any financial transactions between Students and Landlords

Users are solely responsible for their own financial obligations

We are not liable for any disputes arising from payment issues

Users acknowledge that ResLinQ bears no responsibility for refunds, deposits, or financial disputes

6. User Conduct and Responsibilities

6.1 Intellectual Property

All intellectual property rights, including trademarks, logos, and content, are owned by ResLinQ or its licensors

Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform

6.2 Prohibited Activities

Users shall not:

• Post false, misleading, or fraudulent information
• Harass, threaten, or intimidate other users
• Engage in any illegal activities
• Violate any applicable laws
• Attempt to circumvent the Platform's security
• Use the Platform for any commercial purposes not expressly authorized
• Reverse engineer, decompile, or disassemble any aspect of the Platform

6.3. Landlord Responsibilities

• Ensure accommodations meet minimum safety and habitability standards under South African rental law
• Respect tenant rights under the Rental Housing Act
• Address reported issues promptly and professionally
• Maintain accurate and up-to-date listing information
• Comply with all applicable housing and accommodation regulations

6.4 Content Guidelines

Users must ensure all content:

• Is accurate and truthful
• Does not infringe intellectual property rights
• Is not defamatory, obscene, or offensive
• Complies with all applicable laws
• Does not contain malicious code or viruses

6.5 Verification Responsibility

Users are solely responsible for:

• Verifying the identity of other users
• Inspecting properties before committing
• Reviewing and understanding rental agreements
• Ensuring compliance with applicable laws
• Conducting background checks if desired

6.6 User Content License

By posting content, you grant ResLinQ a worldwide, non-exclusive license to:

Display your content on the Platform

Use your content for Platform operations

Modify content for technical purposes

Distribute and promote your content in connection with the Platform

7. Limitation of Liability

7.1 Limitation of Liability

ResLinQ is not liable for any direct, indirect, incidental, consequential, or punitive damages

TO THE FULLEST EXTENT PERMITTED BY LAW, RESLINQ SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING FROM:

• USER INTERACTIONS OR DISPUTES
• PROPERTY DAMAGE OR PERSONAL INJURY
• FINANCIAL LOSSES OR TRANSACTION DISPUTES
• UNAUTHORIZED ACCESS TO USER DATA
• PLATFORM DOWNTIME OR TECHNICAL ISSUES

7.2 Maximum Liability

IN NO EVENT SHALL RESLINQ'S TOTAL LIABILITY EXCEED THE AMOUNT OF R100 (ONE HUNDRED RAND) OR THE MINIMUM AMOUNT PERMITTED BY LAW.

7.3 Essential Purpose

You acknowledge that the limitations of liability in this section are an essential basis of the bargain and that ResLinQ would not provide the Platform without such limitations.

8. Privacy and Data Protection

8.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA), including:

• Contact information
• Identity verification data
• Payment information (processed by third parties)
• Usage data and analytics
• Communication records

8.2 Data Security

While we implement security measures, we cannot guarantee absolute security of user data.

Users are responsible for maintaining the confidentiality of their account credentials.

We implement appropriate technical and organizational measures to protect personal information.

8.3 Data Sharing

We may share user data with:

• Service providers who assist in platform operations
• Legal authorities when required by law
• Other users as necessary for the accommodation matching process

9. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of South Africa.

Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

10. Indemnification

You agree to indemnify, defend, and hold harmless ResLinQ, its directors, employees, and agents from and against all claims, losses, expenses, damages, and costs including:

• Your use of the Platform
• Your violation of these terms
• Your interaction with other users
• Any content you post
• Your violation of any laws
• Any claims brought by third parties arising from your use of the Platform

This indemnification obligation will survive the termination of your account or these Terms.

11. Dispute Resolution

11.1 User Disputes

Disputes between users must be resolved directly between the parties involved. ResLinQ is not obligated to mediate or participate in user disputes.

11.2 Governing Law

These terms shall be governed by and construed in accordance with the laws of South Africa.

11.3 Arbitration

Any disputes with ResLinQ shall be resolved through binding arbitration in South Africa in accordance with the Arbitration Act of South Africa.

You waive any right to participate in class actions or class-wide arbitration.

12. Property and Accommodation Specific Terms

12.1 No Property Verification

ResLinQ does not:

• Verify property conditions or safety
• Inspect accommodations
• Validate landlord credentials
• Ensure compliance with housing regulations
• Guarantee the accuracy of property listings

12.2 User Due Diligence

Users are solely responsible for:

• Property inspections
• Verifying landlord ownership/authority
• Checking compliance with local regulations
• Ensuring accommodation meets their needs
• Confirming all property details before commitment

12.3 Rental Agreements

All rental agreements are:

• Between Student and Landlord only
• Governed by their own terms
• Not involving ResLinQ in any capacity
• Subject to applicable rental housing laws

13. Safety and Security

13.1 Personal Safety

Users acknowledge that:

• They are responsible for their own safety
• They assume all risks when interacting with other users
• They should be aware of their surroundings
• They should take appropriate safety precautions
• ResLinQ does not conduct background checks
• ResLinQ does not verify the identity or credentials of users

13.2 Meeting Safety

When meeting other users, we recommend:

• Meeting in public places initially
• Informing friends or family of meetings
• Verifying identities thoroughly
• Conducting property viewings during daylight hours
• Trusting your instincts and leaving uncomfortable situations

14. Updates and Amendments

14.1 Changes to Terms

We reserve the right to modify these terms and conditions at any time at our sole discretion

Material changes will be communicated to users as required by law

14.2 Notification

We will notify users of material changes via:

• Platform notifications
• Email communications
• Posting on our website

14.3 Effect of Amendments

Amendments to these terms will take effect upon the date they are posted on the Platform

Your continued use of the Platform after changes constitutes acceptance of the revised terms

15. Termination

15.1 Termination by User

You may terminate your account at any time by contacting customer support or using account deletion features

15.2 Termination by ResLinQ

We may suspend or terminate your access to the Platform:

• For violation of these Terms
• For fraudulent or illegal activities
• If we discontinue the Platform
• For any other reason at our sole discretion

15.3 Effect of Termination

Upon termination:

• Your right to use the Platform immediately ceases
• You must cease all use of the Platform
• We may delete your account information
• Provisions that by their nature should survive will survive

16. Force Majeure and Miscellaneous

16.1 Force Majeure

ResLinQ shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions
• Internet outages
• Technical failures
• Acts of terrorism or war
• Labor disputes

16.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights to any affiliate or successor.

17. Entire Agreement and No Agency Relationship

17.1 Entire Agreement

These terms constitute the entire agreement between you and ResLinQ regarding use of the Platform and supersede all prior agreements.

17.2 No Agency Relationship

No agency, partnership, joint venture, or employment relationship is created between ResLinQ and any user through use of the Platform.

ResLinQ is not acting as agent for any user in any capacity.

18. Contact Information

18.1 Contact Information

For questions about these Terms and Conditions, contact:

ResLinQ Legal Department

Email: reslinqco@gmail.com

Phone: +27 65 023 5612

ResLinQ (Pty) Ltd

Registration Number: 2025/826617/07

18.2 Notices

Legal notices to ResLinQ must be sent to the above address by registered mail.

We may provide notices to you via email, platform notification, or posting on our website.

19. Additional Country-Specific Provisions

19.1 South African Compliance

The Platform complies with:

• Protection of Personal Information Act (POPIA)
• Consumer Protection Act (where applicable)
• Electronic Communications and Transactions Act
• Rental Housing Act

19.2 Rental Housing Act

Users are responsible for compliance with the Rental Housing Act and related regulations.

Landlords must provide tenants with written lease agreements that comply with the Act.

19.3 Tax Obligations

Users are responsible for their own tax obligations arising from transactions on the Platform.

Landlords are responsible for declaring rental income to SARS.

20. Acknowledgement

20.1 Acknowledgement

BY USING THE RESLINQ PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT RESLINQ ACTS SOLELY AS A PLATFORM PROVIDER AND BEARS NO RESPONSIBILITY FOR USER INTERACTIONS, FINANCIAL TRANSACTIONS, OR ACCOMMODATION ARRANGEMENTS.

20.2 Electronic Acceptance

By clicking "Accept", you agree that your electronic signature is the legal equivalent of your manual signature and you consent to be legally bound by these Terms.